Testimonials - MJC Plumbing
Installation of new shower
New shower installed, great work, done on time and professionally - co. To be recommended!
Enrico, SE1, 17/05/2014
Extremely happy with the service we received from MJC, would highly recommend them to anyone. Came on time, came prepared and were genuinely happy to do the work. Competitive with pricing and the customer service in the office is great too! Job well done, we'll be back next year for our annual service! 🙂
Sophia, SE22, 01/04/2014
Annual Boiler Service
Excellent service from start to finish from MJC Plumbers . Will most certainly use them again and recommend them to family and friends.
I used the services of this company for the second time recently. Excellent customer service. Very helpful and flexible about arrangements of getting the engineer to the property. Good, hassle-free service. Just what I needed
Philip, SE1, 23/03/2014
Only 4 out of 5 radiators working
Power flushed heating system, installed 2 new radiators, supplied and fitted 7 thermostatic radiator valves. Supplied and installed printed circuit board. Carried out Gas Safety Certificate, carried out boiler service. Supplied new boiler pump, Honeywell 2 port valve - Honeywell programmer. More work required than expected but system now good as new. The engineers know their stuff, honest and courteous. Pleased with good job.
Adrian, E14, 07/03/2014
Annual Boiler Service
MJC punctuality and customer service excellent as ever. Pleasant, courteous engineer, prompt responses from office staff. Prices seem about equal to other companies.
Susan, E3, 24/01/2014
Boiler not firing up and staying on
My Worcester Bosch boiler was making a noise, not firing up and the re-set button coming on. I initially called Worcester Bosch to see if they could analyse the problem by phone, but they couldn't and advised me that a call out would cost £340+! Well I think that's what she said, I switched off at £300, but it could be spread over 12 monthly payments, nice! So I got onto Google. Phoned a few places at various prices, some for only the first half an hour! I went with MJC after another company couldn't come for another week. The cost is £85 for the first hour. The engineer switched the boiler on and diagnosed the problem within about 2 minutes! My waste pipe from the sink was blocked and the condensation from the boiler that runs into the waste pipe, wasn't running away. Having diagnosed the problem, I cleaned up the pipes myself to make sure it was all clear. Now I know for future reference! All in all £85 well spent and the engineer spent some time giving me additional tips and suggested getting a system flush to keep the radiators running efficiently. I would definitely recommend MJC. They also text you when they will be arriving which is handy.
Gary, SE17, 17/01/2014
Boiler service, cooker installation, WC repair
The service was excellent, with good communication and appointments all on time. Friendly and cooperative service, and the cost was less than I expected. Will definitely use them for maintaining two rental flats, and would recommend them for service, efficiency and cost.
Hugh, SE1, 15/12/2013
Consistently good service
MJC installed my boiler and have serviced it for several years. I have recommended them to several friends who have been equally satisfied with their reliability and value for money. The best plumbing/CH company I have ever used.
Gail, SW1V, 19/11/2013
Replaced bath taps and shower unit
Replaced bath taps and shower unit: Neat, friendly, polite.
Carol, SE11, 18/11/2013
Repair of a Worcester boiler
The heating wouldn't work but the water was hot. The engineer usefully diagnosed that there could be several parts needed to fix he boiler. However when the parts arrived and the engineer came to fix the boiler, only one part was needed which reduced the cost and time hugely. This was very honest and shows the integrity of the company. The engineer was very experienced, friendly and gave honest information. The customer service in the office is excellent, really friendly and go out of their way to ensure the best service. I highly recommend MJC Plumbing.
Kate, SE13, 11/11/2013
No problems- would highly recommend
The plumber turned up on time, fixed the problem and knew what he was doing. You cant really ask for anything more. Much better than Pimlico Plumbers. Customer service at office is also very good.
Charlotte, SE16, 24/10/2013
I rent so to be honest, I'm just guessing at value for money but it must be a 10. They are so great at communicating about and keeping appointment times, the repairs are always done quickly and so far have never had them have to come back for another try, it's always been done right the first time. I've now met maybe half a dozen of their engineers (have been in this flat a long time) and they have all been very friendly and happy enough to explain exactly what the problem is and what they're going to do to fix it. Just a pleasure to deal with all around. If I ever buy my own place they will definitely be my plumbers.
Jeanne, SE13, 14/10/2013
The best plumbing service in London
Faultless. I have known and used this company for many years now, always reliable, they keep to their promises. Professional and always extremely helpful and good to deal with. As if that were not enough, they are also very very reasonable with pricing. Highest recommendation from me!!!
Chris, SW8, 02/10/2013
From phone call to invoice a perfect service. Reliable and very polite. The main office are great to speak to and very helpful. Booking and invoice e-mails were quick and professional. The engineer called in advance of his arrival and arrived when he said he would. Very polite and professional. No hidden costs, clear information provided and would highly recommend.
Naomi, E8, 27/09/2013
I have used MJC many times over the years for numerous jobs. Emergency repairs, standard plumbing jobs, the purchase, installation and service of my boiler. They have always got to the root of the problem and resolved it. I cannot fault them. Prompt, courteous, reliable, professional and fairly priced. This is a company that cares about its customers. Thank you MJC.
Alison, SE10, 22/09/2013
Boiler service and gas safety certificate
Boiler service and gas safety certificate: Engineer was very friendly and efficient.
Donna, SE5, 17/09/2013
New boiler and flue, new radiator and thermostatic radiator valves
Great job. Very reasonably priced, kept to the quote and didn't charge extra for an additional job that needed doing. Completed work quickly and efficiently and within agreed timeframe. Very reasonably priced, and made some of the extras optional which other companies did not do (magnaclean etc). Impressed with their honesty. Would recommend to friends.
Emma, SE5, 10/09/2013
Installed a vented hot water cylinder and pump
Job well done. The service was great and the staff were very polite.
Jing, E14, 10/09/2013
Changed kitchen tap which was dripping
Changed kitchen tap which was dripping: Carried out professionally, as usual
Christine, E1, 24/08/2013
Urgent plumbing repair
We found this company purely by chance, and what a great find. We needed a plumber urgently and they obliged within the hour. From initial telephone contact they were helpful and professional, completing the job without a fuss and to a high standard. We would use them again without hesitation.
Christine, SW12, 23/08/2013
Boiler replacement and partial bathroom refurb
Danny and his team came in and swept all our worries away. They did a partial bathroom refurb and installed a new boiler for us. Not only were they extremely time efficient, solution orientated, value for money and respectful but it was obvious from the way they completed each task and the quality of the end product that they took great pride in their work. We had an issue (other tradesmen) in the bathroom and Danny and team came around and sorted them out quickly and efficiently. We cannot recommend MJC highly enough. Thank you especially to Danny and David!
Nehal, SE5, 17/08/2013
Gas bill is down 50% compared to last year
MJC Plumbing: professional, reliable, honest, friendly and good service
It was very hard to find a plumber that did actually turn up and didn't run off by seeing that I had a Keston Boiler C25. MJC Plumbing just fixed it in winter months. Luckily the Keston broke down and was beyond repair after the winter months. As I had a very high gas bill with the Keston, MJC Plumbing advised me in which boiler would be the best investment to lower the gas bill and checked the whole house for gas leaks, etc. The guys of the installation did the job very quickly and worked long hours to get my boiler in as soon as possible. All done perfectly. And guess what: the gas bill is down 50% compared to last year.
Delia, SE6, 01/08/2013
Installation of underfloor heating and hot water system in large house
Very good, would recommend them. Knew their stuff and advised where it was best to spend and where we could save. Came back and checked all working twice, before we moved in.
Great service, courteous and reliable and reasonably priced. We would use them again and have already recommended them to our friends
Simon, W12, SE1, W6, 24/07/2013
Professional and Reliable Service
I have used MJC on numerous occasions as the only reliable Gas Certificate & Boiler Installation specialists. They are always, on time and within budget. There are no hidden costs and the engineers are always competent, PROFESSIONAL and thorough. I would recommend them to anyone needing this service in the city.
Gez, SE22, SE1, 24/07/2013
Third time I've used MJC
Boiler Service: This is the third time I have used MJC in my property, installing central heating system and radiators, replacing a shower mixer unit and this time the 1st Service on the new central heating boiler. Every job has been done professionally, promptly, to time and requirements with no hassle at all. I will continue to use MJC as they have provided the best service, fair pricing and knowledgeable people. Thank you.
Steve, SE1, 24/07/2013
Plumbing repair and resealing of shower trays
This is the 4th time I have used this company and I have been recommending them to everyone. Their work is of a high quality and the engineers are professional and go out of their way to provide a good service. Highly recommended!
Julia, SW3, 17/07/2013
Installed flue vents
MJC Plumbing are always great to deal with - reliable, great workmanship and I would highly recommend.
Victoria, SE1, 09/07/2013
Replacement of faulty kitchen tap
Efficient, helpful, good value. Pleased with the work and would recommend to others in the area.
Christine, SE1, 02/07/2013
Toilet siphon fitted
Toilet siphon replaced: Fast and efficient.
Williams Lynch Property Consultants, Properties around SE1, 28/06/2013
Multiple plumbing jobs
MJC Plumbing are our preferred contractors as they take away the hassle. They collect keys, have an office which is professionally ran, their admin is excellent and they are reliable, tidy and efficient. The quality of their work is excellent and you can always reach them should you have any queries or questions. We wouldn't hesitate in recommending them.
Williams Lynch Property Consultants, Properties around SE1, 27/06/2013
Re-run gas pipework
The engineer was on time and very friendly. Carried out the works with no fuss and mess, very clean and tidy. Price was lower than what we had been quoted by other companies. Would highly recommend them and definitely use them again in the future. Very happy.
Peter, N21, 26/06/2013
Installed inspection hatches: Very friendly staff!
Gemma, SE1, 24/06/2013
Nice and polite staff
Have been using MJC plumbing for the past five years, very happy and would highly recommend them. Very nice and polite staff in the office and great engineers too. On time and punctual 🙂
Nazila, W8, 21/06/2013
MJC were on time and both engineers were very pleasant and courteous. I would have no hesitation in recommending the company.
Sally, SE1, 21/06/2013
MJC were recommended by my letting agent. They attended promptly and e-mailed me and explained the problem. They were able to find and order a replacement part and were prompt in arranging the 2nd visit. I do not live locally so it’s good to know that I have a plumber close by who are reliable
Ray, SE16, 13/06/2013
Boiler installation and annual boiler service
I went for the new combi boiler deal with MJC two years ago. I found them through Problem Solved where the reviews were really positive. I had an old and unreliable boiler and was at a loss who to get in to do a good installation and had not previously used web recommendations. I am very pleased I found MJC. MJC offered a great deal: a top make boiler (Vaillant), a five year warranty and a free first annual service. Danny made the initial site visit, was really personable and instilled confidence. Since then, the installation and the two annual services have all been carried out efficiently by some great people who have been on time and courteous and tidy. On one service visit, the engineer was also willing to fix a leaking radiator which was really helpful. The office is also friendly and efficient. The staff are clearly good at communicating with each other and their clients and I have never been left hanging or wondering what is happening. I fully recommend MJC.
Clare, SW19, 09/06/2013
Boiler serviced and trace/access on a pipe leak
Boiler serviced and trace/access on a pipe leak, which caused a flood: I have used MJC Plumbing for over ten years and used them in two different properties, one South West and one North West London. I wouldn't use anyone else as they are reliable and very trustworthy. All the work they have carried out has been very well priced.
Cathy, NW6 and SW2, 07/06/2013
Happy with communication, quality of work and overall service provided by MJC Plumbing.
Neil, N19, 07/06/2013
New Boiler Installed
After obtaining several quotes for a new boiler I opted to go with MJC on the basis that their price was competitive and the plumber who provided the quote seemed very knowledgeable. The complication on my job was that due to an old house, I needed to replace the gas line in order to ensure sufficient supply for a modern boiler. MJC sent a team of three to ensure the job was completed in a single day and I was very impressed by the dedication of one of the team in particular who stayed at my home until late in the evening to ensure the job was complete. After the installation, I noticed a small leak on the pipe connected to the condenser - this was outside my house but still a nuisance. Again, MJC came out to my house promptly and resolved the issue with zero fuss. All in all I would highly recommend MJC. They were efficient, reliable and did a very good job.
Craig, SW2, 06/06/2013
Installation of new boiler
Very efficient service from Danny and his team. Work carried out quickly with no fuss. Would definitely recommend.
David, SW9, 04/06/2013
Central heating repair
MJC plumbing came to replace a valve on our central heating system after it had stopped working. We also needed 3 new radiators. Our system didn't work after the installation of the radiators but the firm came back promptly to rectify the situation. We have used MJC plumbing for years and they have proved to be a very reliable firm if slightly more expensive.
Daniela, SE14, SE15, 03/06/2013
Emergency boiler replacement
I had a boiler breakdown one day before going on holiday in a rented property so I called MJC to help me get it fixed whilst I was abroad. They were very helpful and prioritized the job to enable the tenants to have hot water and heating again. I have used them several times previously and find them to be reliable and courteous, and deliver an excellent job on the day.
Michael, SW2, 22/05/2013
Price very reasonable
MJC have now serviced my boiler for the last 4 years. The engineer came the next day after I phoned at the time stated and was very polite and efficient. Price seemed very reasonable.
Stephen, SE9, SE23, 21/05/2013
Boiler service: Efficient and speedy!
Neil, N19, 21/05/2013
Very neat, tidy and reliable. Highly recommend!
Shower plumbing work: quick and neat job!
Williams Lynch Property Consultants, properties around SE1, 09/05/2013
Annual boiler servicing
Annual boiler servicing: I would recommend this company
Clare, SW19, 22/04/2013
New boiler fitted and old one removed
No complaints: fast, professional and straightforward. A couple of months on and the new boiler is perfect, given me no problems at all.
Mr Bhattacharyya, E1, 21/04/2013
Central heating system installed
MJC Plumbing installed a new boiler and radiators in our new house. They came out, gave us a free quote and fitted the boiler and radiators as soon as they could. The guys who came were friendly, polite and caused hardly no mess! They finished the job within the timeframe and at a very good price, cheaper than many quotes we had previously received. We got a 7 year warranty on our boiler and guarantee. We would without a doubt use them again. Very happy, thanks again guys 🙂
Peter, EN10, 15/04/2013
No hot water or heating
On 26 February my combi boiler packed up. No hot water, no heating at an extremely cold time of year. Rang to arrange a call out, very friendly and efficient - call logged as "urgent" and an appointment made for the following day. Craig turned up at the appointed time. I was expecting the worst (i.e. having to have a new boiler installed) but he diagnosed a seized pump. He was right and the problem was fixed all for the price of the call out fee. The boiler is still going strong two months down the line. Exceptional service and excellent value for money.
Wendy, SE1, 11/04/2013
We would absolutely recommend MJC
We had to have our boiler replaced days after the arrival of our first child. The weather was freezing and there was snow on the ground but Danny and his team instantly made us a priority. They completed the replacement as efficiently and as quickly as they possibly could in an upmost professional manner. This level of service is unexpected these days so we would absolutely recommend MJC.
Ewen, N16, 10/04/2013
Boiler and Cylinder Replacement
We had to have our boiler and hot water cylinder replaced, which took a little while as it ended up being a more complicated job than expected. However Danny and his team (including the electrician) were as efficient as can be given the circumstances. They arrived on time, and after care service was also good. Would use again, and would recommend.
Michele, SE8, 05/04/2013
Inspection of old boiler
MJC inspected the old boiler and recommended that it be replaced. The work was carried out within the week, and we were very impressed with the professionalism shown by their technician and their installers. They even took the trouble to telephone afterwards to make sure that everything was OK. Excellent company to deal with.
Mark, SW9, 25/03/2013
We called out the plumber to unblock a drain and look at an issue with one of the pipes. The service desk were very helpful and kept me up-to-date with arrival time for the plumber. The plumber himself didn't have all of the equipment he needed for the full task, but was able to unblock the drain and give advice to us about how to keep it clear in the future. Overall, a good service, value for money and we would use them again, definitely!
English Touring Theatre, SE1, 25/03/2013
We use MJC for all our plumbing and GSC
We use MJC for all our plumbing and GSC. We have a small portfolio of lets in South London, and we always use MJC. What is especially good with them is that we can always rely on them to contact the tenant and follow through with the job. Kat is lovely to deal with in the office, and Danny is always available to talk through jobs. They don’t push you to do unnecessary work and are always honest. The only thing is they are perhaps a little more expensive that others we have used, but we always come back because of the quality of the work.
Sam, SE14, SE13, SE23, 25/03/2013
Excellent work efficiently done to our requirements. Would recommend to anyone wanting central heating boiler replaced. Thanks!
Alison, E1, 23/03/2013
Hot water tank replacement
The work involved removal of existing hot water tank and immersion heater, and replacement by a new one. The plumbers arrived when scheduled, completed their work efficiently and cleaned up after themselves. The price charged is what was quoted. I have rated value for money as 8 since the total cost feels expensive.
Mohammed, SE1, 22/03/2013
All completed very satisfactorily, including a courtesy call in advance of the visit to update me on their progress getting here. Polite and friendly plumber who identified a complicated leak, and all seems well. Like the way he got here by bike - keeps costs down in terms of parking, petrol and congestion charge! Greener too.
Jamie, SE1, 22/03/2013
I was delighted with the service I got from MJC Plumbing, the engineers turned up on time, was very polite and very clean workers. They knew exactly what they were doing and got on with it. My radiators are even warmer 6 months down the line. I would highly recommend them to anyone who has plumbing issues as they done a great job and was very efficient and professional with the work they carried out for me.
Linda, EC1V, 22/03/2013
Up to speed
MJC have done several jobs for me over the last few years including what turned out to be an extremely complicated re-routing of flue pipes through the ceiling of my flat. I would highly recommend them - they are also up to speed on new regulations and very good to deal with.
Victoria, SE1, 22/03/2013
Burst pipes: I would highly recommend this company
Williams Lynch Property Consultants, properties around SE1, 25/01/2013
MJC fitted my boiler
I also had a boiler fitted by MJC a few years ago and I was really pleased with the quality of the service they provided. I spoke with several companies and before going with MJC and they came out top for both price and advice. It's so hard to find reliable tradesmen. Here we have one......I now go to them first for anything to do with plumbing.
Ben, E2, 22/11/2012
Installed a new boiler for me
This company installed a new boiler for me some years ago and have been doing an annual maintenance for me ever since. I have been greatly impressed by the work done and by the employees doing it. Always efficient, courteous, clean and tidy. I would have no hesitation in recommending this company to any one - and, in fact, have done so!
Michael, E1, 20/11/2012
First Class Service
MJC stepped in after our contracted engineer was unable to attend. They were polite, available and on time and budget. First Class Service.
Henderson and Redfearn Kitchens & Furniture Manufacturers, SE1, 19/11/2012
We have used MJC for all our boiler work since we moved house, and they have always been excellent.
George, N6, 17/11/2012
I specified a Dutch boiler with an unusual flue and they were very good at researching and verifying that it conformed with regulations. Work was generally neatly executed. And they are much better than most companies at keeping you informed.
Richard, SE1, 16/11/2012
Good job, great company
From the first phone call, MJC Plumbing were helpful. They organised our boiler replacement quickly, arrived to every appointment on time and, when we had one cold radiator, they came back to put it right. MJC won't let you down. The office staff and engineers are honest and cheerful. We'll see them again for annual services and have already recommended them to neighbours.
Jan, SE5, 03/11/2012
Boiler Service and Gas Safety Certificate
MJC have been carrying out my boiler service and landlords gas safety check every year since 2007. Their customer service is outstanding and it's always so easy to deal with them. They send me a yearly reminder and I book everything via email. MJC are a great team and I'd recommend them to everyone!! Any plumping or heating you need help with call MJC 🙂 Thanks again guys!!
Katrina, SE19, 19/10/2012
Very knowledgeable and professional plumbers. The work was carried out with lots of care and attention. Very happy to recommend to others.
Richard, E1W, 19/10/2012
Jobs large and small
I've used MJC on many jobs, large and small, over the past three years. Lee has done the majority of the recent work, and whilst he doesn't say much, he gets the job done efficiently and professionally. But I really rate all the guys at MJC. I'll continue to use them, and am more than happy to recommend their services to anyone looking for a plumber.
Chris, W2, 03/10/2012
Workman courteous, prompt and efficient. Standard of work gets a 9 only because a small mistake filling in the form (which was quickly rectified without any fuss). I would certainly use this firm again and happily recommend them to any one else.
Walter, SE1, 01/10/2012
Boiler and Radiator Replacement
Boiler Replacement, 3 new Radiators and Radiator Valves for all radiators: MJC's staff and service was superb, the work was completed efficiently, everything worked as it should and still does, they even cleaned up after themselves. From the first visit to survey the property and work to the follow-up to ensure I was happy it was a very pleasant experience and because of that, MJC have also done a further plumbing job for me since. MJC met all my expectations of quality, delivery, customer service and price and I will certainly use them again.
Steve, N1, 26/09/2012
Thoroughly professional job from plumbers who knew their trade and took pride in their job
Clare, NW8, 20/09/2012
I have been recommending them to everyone!
Having used some of the large local plumbing companies in the past I am delighted to have discovered MJC Plumbing. They are a small company who care about their work, they are punctual, reliable, friendly and did a great job. I have been recommending them to everyone!
Julia, N5, 13/09/2012
We had a Vaillant system boiler installed by MJC plumbing one year ago. The work was well done. Unfortunately we kept on losing pressure on the boiler. We tried to adjust the valves a few times. An engineer from the MJC found a leakage in our old storage cylinder. They carried on change of the boiler and, fingers crossed, no problems have been found out so far. I really appreciate the after-installation service that the company provides. They are usually quite prompt in addressing problems and very agreeable to further discussion and explanations. MJC plumbing may not be the cheapest on the market but I think their service matches their work and you get what you pay.
Arief, E14, 13/09/2012
Fitted new Boiler
Moved and fitted a new Valliant combi boiler and fitted all new radiators: We had a very old boiler downstairs in the kitchen, they removed that and fitted a new one in the upstairs airing cupboard with a flue through the loft. They were quick, reliable and honest workers. We are very pleased with their work and would recommend them as they got the job done quickly and did everything they said they would. The quality of the products were brilliant and we have had no troubles. The boiler is excellent. Overall we found them faultless.
I would not hesitate to use them again.
Leanne, BR5, 11/09/2012
Renew Gas Safety
We needed to renew a gas safety certificate for a rental property. MJC were very helpful, reliable and pleasant. It's really useful to know a good plumber - especially in central London - and we'll definitely use them again.
Richard, WC2H, 06/09/2012
Expert and friendly service
Spotted their van in the neighbourhood and took a punt on asking them to look at a drain cleaning job. Plumber did not have time that day, but agreed to return the next. Although the hourly rate was quite high, they did not pad the job in any way and timed it carefully to fill, but not extend beyond the hour. The work was thorough and effective and done with minimal mess or disruption. Warmly recommended!
John, E2, 05/09/2012
I needed a boiler replacement for a rental property after the old one broke down. It needed to be done urgently as the tenant was living without hot water or heating. MJC were able to advise on the best type of replacement boiler then install it at short notice. The installation was done exactly to my specifications, and we've had no problems with it since. I'd heartily recommend MJC.
Steven, E14, 02/08/2012
New boiler installation
I found MJC through problem solved and am happy to say that it was a very good choice. Danny the advisor was honest, straightforward and knowledgeable. The quote was very competitive and allowed us to do the job properly without any shortcuts. They managed to fit us in straight away as it was an emergency replacement for the defunct boiler. The fitting, power flushing etc by the team was problem-free and the service was smooth. From keeping us up-to-date with everything and following up with a call to check that we were happy with service. Let's face it, buying a boiler is hardly at the top of our wish list of enjoyable things to do but they made it a hell of a lot more of a pleasure than a pain.
Luke, N6, 22/02/2012
We knew the job was relatively easy - but not one we wanted to carry out ourselves. The plumber (Craig) called in advance to say he was running late and apologised. How rare is it to receive a call like that. We didn't mind. I told him what I thought the problem was - leaking sink from a pipe and it needed sealing in again. He took a look and suggested he removed the whole sink, give it a good clean and then check all the pipes. He went beyond the normal "yeah - we can do that in 5 minutes, no worries" type of attitude. He didn't have the right colour sealant, so popped out and bought some. His work was thorough and clean - he even admitted he was a perfectionist! Craig was chatty, informative and did an excellent job.
Mrs Berryman, SE17, 21/02/2012
A great job
MJC Plumbing did a great job installing our new boiler. They helped us decide which make and model was the appropriate for our house, and were very patient with all my questions prior to the installation. On the day they showed up on time and did a splendid job from beginning to end, even tidying up after they'd finished. Highly recommended.
Cecilia, SW7, 06/02/2012
A good find
We found MJC Plumbing via the internet and were pleasantly surprised by all elements of the service from the friendly and professional manner of the receptionist to the thorough, careful and knowledgeable demeanor of the plumber sent to carry out the works. Whilst a relatively simple task of immersion heater replacement, this has been a constant issue that historically has never been fixed properly on the first attempt. They got it in one and it's very reassuring to know that we finally have a good reliable plumber close by. All in all the service was excellent and cost was extremely reasonable.
Kaaren, SE16, 19/12/2011
Excellent service all round
When I called for help with a cistern re-fit that wasn't working, they fitted me in, did the fitting smoothly and with a minimum of fuss even though it required more than we initially thought, and came back to ensure it was all perfect. Really impressed all the way through - brilliant service!
Trevor, W8, 17/12/2011
Boiler repair (twice!)
Boiler repair (twice!): Excellent work. We found them by going to the boiler manufacturers and getting a list of local approved firms. They were good on the phone and good in person. Came quickly, diagnosed promptly and then went out and got the parts. And then two weeks later the boiler in the upstairs office went and they did it all again but were honest enough to say it was not as big a problem and only needed a smaller, inexpensive part. Job done, no probs. We'd use them again and recommend them to anyone round here in SE1.
Mark at Spider PR Ltd, SE1, 06/12/2011
I have used MJC plumbing for a few years now and always found them to be reliable, friendly and helpful. The plumber offered advice on maintaining the correct pressure. The price was reasonable and I was able to pay via internet banking. I would not hesitate to recommend this company.
Lucy, SE3, 05/12/2011
Boiler Service/toilet repair
I found MJC Plumbing to be extremely helpful and efficient from my first email enquiry re servicing of a combi-boiler, replacing a faulty heating thermostat and later concerning the repair of a leaking toilet. Emails and queries were responded to quickly. Danny, the plumber, was very friendly and efficient and the overall cost of the job was less than I expected. I will be using their services again and would certainly recommend MJC to family and friends.
Wendy, SE1, 11/11/2011
MJC installed my boiler some years ago and have serviced it each year and I have used them for other plumbing problems. They are very reliable and do a very good job for a sensible price.
Gail, SW1V, 09/11/2011
Discontinued Toilet Seat Replacement
MJC were extremely helpful in finding a replacement toilet seat for a very uncommon shaped discontinued toilet. They came to fit it within one working day of ordering from their supplier. Their representative was very polite and efficient - the job was done quickly and neatly. They also assured me that had the seat not fitted there would be no charge (despite ordering it in especially for us) and they would continue to search for an alternative.
Stella Coffee and Tea, SE1, 09/11/2011
MJC have done a thoroughly professional job in installing our new boiler last year, and did the same for the first annual service. It is a pleasure to deal with people who clearly know their job and take pride in doing it, but also they are happy to explain what is going on.
George, N6, 08/11/2011
Boiler Installation Flush etc
Boiler Installation Flush etc: By far and away the best experience of my massive Victorian garden flat upgrade. Talked and taken through each stage of the old boiler removal like an intelligent adult, given options on the new one in terms of cost, fuel savings and eco-friendliness, went with the special offer Valliant, which has, to date, performed superbly (and quietly). The guys came out for a first look, spent less than a day putting in the new boiler, took the old one away, cleaned up, and I had a follow up visit the very next day to see that the work was done to the highest standard. All the paperwork - registering guarantee and extended warranty - was done for me, with electronic and paper copies delivered, along with follow up emails to update on progress and check that the boiler was performing to standard, and whether I have any questions about its operation. Simply impeccable service - and I say impeccable with both happy surprise and gratitude after some truly lousy contractors being in and out of the property in recent months - and also close to a thousand pounds cheaper that British Gas and N Power. As you can imagine, I've been recommending MJC to my friends, particularly in this current economic climate.
John, SE25, 28/10/2011
We needed a plumber in an emergency because our basement had flooded due to a faulty boiler. Danny came out as quickly as he could and although he ran late he called frequently to keep us informed which was much appreciated. His team made a valiant attempt to fix the boiler but it soon transpired it couldn't be fixed so a replacement was recommended. Danny was very good at going through all the options and not forcing us to have a new boiler but suggesting alternatives to try to keep costs down. We went ahead with MJC fitting a new boiler and we were up and running again within a few days. We were very pleased with the work. Two minor issues only. The lagging was forgotten but charged and we had to chase it up, also the water wasn't turned off properly somehow by the team after draining the boiler to remove it so it filled right up again which caused a good deal of extra work, but these were fairly minor issues in what was a very good and friendly service and a huge relief to have hot water again! We would definitely recommend MJC and will very likely use them again.
Lucy, N1, 16/10/2011
Used for 4th year running
Used for 4th year running: Used MJC for 4th year running for annual gas certificate. For a landlord they are fab to work with as they're happy to organise everything with tenant, trustworthy and good value for money.
Rachel, E14, 22/09/2011
This company installed a new boiler for me last year and I was so impressed by their efficiency and courtesy I recommended them to neighbours and, of course, I used them again to give the boiler its annual service. They had lost none of their professionalism and deserve all the 10 out of 10s they seem to be getting!
Michael, E1, 18/09/2011
Boiler and radiator installation
Very good service. The workers were amazing. They worked all day with almost no break due to unforseen circumstances meaning they couldn't come on the first day. The work was done to a high standard and any problems were dealt with and solved promptly. The customer service great and I was kept up to date on changes.
Emily, SE1, 16/09/2011
MJC Plumbing installed a new combination boiler in my home and, despite complications with the water utility company which held up the work, the team, especially Danny, were patient, professional and reliable throughout. Danny is meticulous and delivers a high standard of work and customer care. I would highly recommend MJC for any plumbing work.
Latifa, SE4, 15/09/2011
Boiler Installation and Repair
After deciding to replace our boiler and heating system we hoped to find an established and reliable plumbing company in central London. We wanted a company with a down-to-earth attitude that employed a number of gas-safe registered engineers (useful in an emergency, illness or holiday). In MJC Plumbing we found such a company and would have no hesitation in recommending them or using them again. We knew that the replacement of our 25 year-old boiler and cylinder was a more complicated job because of the location of the system and style of property. Danny (MJC Company MD) carried out a site visit, conveniently one evening after work, and took time to properly explain what would be needed. He provided options and answered our many questions knowledgeably. Two days later we were emailed a quote which appeared reasonable; particularly as additional guarantees were included (the workmanship is underwritten by TrustMark and the boiler guarantee is extended as MJC engineers have Worcester Bosch training). The quote included power flushing the system (an expensive add-on by other companies). Danny took the time to answer additional questions via email and telephone, and agreed a mutually convenient date to start work. Overall the MJC customer service was considerably better and more professional than the other companies (big and small) that we obtained quotes from (some of whom seemed inflexible, over-specified the work or the type of boiler required. And, one company also appeared uninterested in taking the job even though it was worth over £2,000!) On the first of the two days of scheduled work we were impressed that three engineers arrived; James, the team leader oversaw the project, and carried out the complex rewiring of the boiler/thermostat/timer as he was electrically qualified. Another gas-safe engineer Freddie and an apprentice carried out the bulk of the plumbing. All three were polite and communicative, explaining what was happening. At our request, the flue this pipe was re-positioned discreetly out of sight as we only have a small patio garden (other companies were not interested in even discussing) and the new cylinder was commissioned so that a shower plump could be added at a later date. As the second day of work over-ran, James returned to complete the work for a couple of hours on a third day. Some of the safety aspects were re-checked, and finally the operation and controls were demonstrated before we signed off completion. Unfortunately, the electric immersion heater developed a fault a few days after installation. The MJC office immediately booked us within a 4 hour slot, and James returned to replace a part without any issue. One year on, the first service, included in the initial quote, was honored. We have been very satisfied with MJC plumbing and our new hot water/heating system.
Simon, E1W, 22/08/2011
Work carried out efficiently
Work carried out efficiently and everyone was very helpful. I also needed a plumber quickly on one occasion and they responded immediately.
Rosemary, SE1, 01/08/2011
Installation of our new Boiler and Bathroom Suite
MJC were very professional and helpful whilst carrying out the installation of our new Boiler and Bathroom Suite. The quality of service received from the office, the engineer and his apprentice and the follow up service could not be faulted. We would not hesitate to use them again. Thank you for all your help
Peter & Amanda, E14, 29/07/2011
Leaking reservoir in boiler
I have no hesitation in recommending MJC Plumbing. They responded very quickly to my call, arrived on time, fixed the problem and were courteous and friendly throughout. Definitely a good firm to know.
Alison, SE6, 18/07/2011
Gas safety: MJC have visited my premises twice now for gas safety checks and both times the engineers were friendly, helpful and efficient. The company is also good at communicating with me as a customer, they let me know when the next service is due in a very friendly and personal way rather than through standard letters. Definitely worth using.
Richard, SE1, 15/07/2011
Gas Safety Check
Gas Safety Check: We have used MJC Plumbing a number of times and always found them to be very efficient. I particularly like the easy to use on-line booking system and have always been kept very well informed of proceedings. Excellent, would definitely recommend.
The Inventory House, SE16, 15/07/2011
Excellent service from MJC
Excellent service from MJC, with polite and helpful plumbing and office staff. Work was carried out to a high standard and was done rapidly, ensuring minimum disruption for me and my family.
Sadie, SE5, 13/07/2011
Gas Safety Certification
Gas Safety Certification: Excellent company to deal with. Kept in contact to let you know when they are arriving. Very efficient and helpful. Highly recommend - will use MJC again without fail.
Annette, E3, 07/07/2011
Boiler repair: this was the second time we had used MJC, the first time to install a pump and this time to find cause of not getting hot water. Both times we found MJC to be very professional, communicating times of arrival and carrying out the work quickly and efficiently. They were friendly and helpful in their explanations.
Helen, E14, 22/06/2011
Everything was great
Everything was great thanks. The plumber was friendly and went the extra mile to assist me.
I would not hesitate to re-book as MJC is definitely good value for money.
David, SE4, 09/06/2011
No trouble in recommending you
I was very pleased with the service your company provided, your colleagues were very professional, clean and tidy. I would have no trouble recommending them to anyone. Regards.
Emma, SE1, 09/06/2011
Very happy with prompt response
Very happy with prompt response, clear communication, polite and informed work. Would be delighted to use MJC for a larger job. Thanks again.
Gavin, N5, 01/06/2011
Can always rely on MJC Plumbing
I can always rely on MJC Plumbing for an efficient, friendly and punctual service. Many thanks.
Mary, SE5, 28/05/2011
Very good service
The service that was given was very good. Friendly and informative and we'll definitely use you next time. Thanks again.
Richard, SE1, 26/05/2011
Happy to have chose MJC
I am happy to have chosen MJC services. I received a clear and accurate quote on the phone and a quick response. Within 3 hours after having called, an engineer was in my house, to connect my hob.
Assuming that the final cost is going to be what was quoted, this is a third of what I was quoted by another company.
Definitely a company to recommend.
Ivo, SE16, 25/05/2011
We’re always very impressed with MJC- you offer a great service for Landlords: friendly communications, reminders of expiring certificates, liaising directly with tenants to arrange suitable appointment times, gas certificates and invoices emailed directly and competitive prices.
Giles, SE14, 25/05/2011
Peace of mind
I always find (you) MJC plumbing give a highly professional, reliable and efficient service, which gives me peace of mind. Thank you for this.
Mary, SE5, 17/05/2011
Your service has been excellent
Your service has been excellent. There was a delay with Danny getting to me the second time, but that aside everything was excellent and Danny was particularly friendly and helpful. Thanks
Neil, SE14, 12/05/2011
Pleasure to deal with MJC
It is always a pleasure dealing with MJC. You guys are friendly and efficient. I could not ask for more. I really appreciated being able to phone up and get an indication of when the plumber was going to arrive - and he arrived when he said he would. And he did the job quickly with no fuss - and most importantly in a really straightforward way. I'm always filled with dread of rip-off tradesmen - having had dealings with them before. So it is a great pleasure to find a trustworthy and reliable plumbing firm to deal with. Many thanks
Alan, WC1N, 20/04/2011
Always makes our boiler work
We are very grateful for Danny's visit to our property last Friday. Danny does all the mysterious things that make boilers work and I do not hesitate to recommend him. Enjoy the Easter break.
Elisabeth, W1U, 20/04/2011
MJC did not disappoint
MJC did not disappoint. Lee and colleague arrived promptly, were very polite and just got on with the job. I am always impressed by your customer service and the fact that I did not have to wait long for an appointment. Thank you again for a great service!
Alison, SE6, 19/04/2011
Very satisfied with the service
We were very satisfied with the service we received from all your staff, from the person on the end of the telephone to the very nice gentleman who came along so quickly to assess the job and give us a quotation and then to the man who actually did the job in a very clean and tidy, professional manner.
In fact from the time of the initial telephone call to the job being completed only took 4 days which we think in this day and age is what service should be but rarely is. Many thanks and regards.
Dave, SE5, 07/04/2011
As always, the service was superb and it remains a pleasure to deal with you guys.
The work you did last year was excellent and I will be referring you. Many thanks.
Purvi, E1W, 07/04/2011
Would call on again for future gas work
The service was great. I was very happy with Danny’s work and his ability to explain to me what was going wrong with the gas and why. I would call on Danny again for future gas related work. Kind regards
Taryn, SE4, 07/04/2011
Job well done
The engineer did the job efficiently and was pleasant – I have no issues with regards to the job done.
Kat, EC1V, 07/04/2011
Thank you for your help
The work all seems to have gone fine- heating and hot water both operational. The first visit the engineer was due 11-2, but actually came later (3.20) which wasn't ideal, but the second visit was within the planned timescale, which was helpful. On both occasions the engineers explained clearly what they were doing, and seemed efficient and knowledgeable. The area round the boiler was left clean and tidy. Thanks for your help.
Calum, N16, 24/03/2011
Quick to identify boiler fault
My initial enquiry was answered promptly and courteously, and a gas engineer booked for the very next day. He duly arrived within the time slot specified and was very quick to identify the problem. The fact that he could do nothing to remedy the problem was not his fault in any way.
Stan, SE1, 22/03/2011
Recommending MJC to others
Everything went well from booking the appointment to Danny arriving on time, getting on with the job and answering the couple of questions I had. I will be using MJC again in the future and recommending you to others.
Sue, SW1V, 20/03/2011
All was great when I had one of your engineers out to service my boiler. He removed the filling loop and explained to me how to reattach if I needed to re-pressurize the boiler. All good - I thought.
Clare, E1, 20/03/2011
Very pleased with your Plumber
Hi, regarding work carried out in March I was very pleased with the way the plumber George did the work. He was very pleasant and made sure he left everything clean. Would definitely use your company again. Regards.
Eileen, N7, 19/03/2011
Reliable & Trustworthy Company
I am very happy with your service – consistently reliable and helpful. It is wonderful to find a reliable and trustworthy company for my boiler.
Stephanie, E2, 16/02/2011
Everything was straight forward
Thank you for this, everything was very straight forward and I’m happy with the service.
Stephen, SE9, 04/02/2011
Rates are very competitive
I'd like to say that dealing with Fay from MJC Plumbing was a pleasure. She was informative, prompt to respond and very friendly and professional. There were no hassles with the appointment and everything went smoothly. The rates are very competitive as well. I intend to book MJC Plumbing for further work. At this stage, no suggestions for improvement! Thanks.
Michelle, EC1V, 31/01/2011
Trustworthy & Efficient
Boiler Service: Excellent company that has always been trustworthy and efficient. They charge only for necessary work and could have told me I needed a new boiler (like British Gas did!) instead they replaced a part for £75 and saved me a fortune. They are honest and fair....PLUS send an efficient reminder when service is next due. Fantastic all round!
Jacqueline, SE1, 29/01/2011
Excellent Boiler Service
Excellent boiler service: Very prompt and polite. Rang to advise on way. Very thorough service and the system is definitely running more smoothly since their visit. Cleaned up well after the work was done. Explained clearly what I needed to do to keep the system running optimally. Very pleasant to have in the house. I would definitely recommend them. The office staff were also very nice and I felt I could discuss any problems with them and get a helpful response.
Jane, SE1, 27/01/2011
Service was great & timely
The service was great and timely. I will definitely use your company again.
Yulia, SE1, 20/01/2011
Thank you for my new boiler
Just to say thank you for the installation of my new boiler. Lee did a fantastic job and I am very pleased with the work.
Wishing you all a Merry Christmas!
Mrs Brown, SE13, 23/12/2010
Very Happy with Service
Hi I was very happy with the service, it was quick and efficient.
Thanks and merry christmas!
Tom, SE1, 22/12/2010
Danny was great
Danny was great, asked us for photos to diagnose the problem before he came over to save us on a call-out fee which I thought showed great initiative. Job was done efficiently and good value for money I thought, excellent customer service. Will definitely use you again.
Coral, SE15, 19/12/2010
I will be calling MJC in the future
I've been really happy with the service provided by MJC.
When we first bought our flat we used British Gas a couple of times to fix our old boiler and they were a nightmare to deal with - terrible customer service, very unreliable time-wise and poor workmanship.
A friend at work suggested a website called Problem Solved which has reviews for a range of tradesman. I read positive reviews about MJC and decided to give you guys a call regarding installation of a new boiler.
MJC put the boiler in without a hitch and your service since has been great on the couple of occasions you've been out to our flat. Your engineers show up on time and always do a very professional job. I would definitely recommend MJC to anyone thinking of replacing a boiler, and I will be calling MJC for any future plumbing/heating work we may have.
Chris, W14, 17/12/2010
Your services are very very good
Just to say that once again, your services were very VERY good. You kept me well informed of the progress of your engineer, and I really appreciated him coming all the way to me even though it had snowed really hard that day in London. He was also very thorough, yet discreet and thoughtful (I appreciated him cleaning the very small mess he had made). I'll be in touch next year, around this time! Best Wishes.
Alice, SW8, 14/12/2010
Very happy with Service
Yes very happy with the Boiler Service yesterday thanks.
Would have been brilliant if Danny could have called me when he was half an hour away as I could have nipped out to the corner shop whilst I was waiting. But other than that all fine.
Zoe, E9, 07/12/2010
My radiators work!
I'm well now my radiators work again!
I was very happy with the radiator flush, my heating is better than I can remember. I can't think of any improvement you could make to your service.
Andrew, SE1, 06/12/2010
Boiler replacement- great job, very knowledgeable and very professional
Looking for a contractor to replace the boiler we inherited with our flat, I talked to several companies and had five to come in and give us quotes (including some very big ones). Danny from MJC was by far the most knowledgeable person that I talked to, picked up all the main issues straight away and came up with alternatives. He gave me a clear sense that he knows his job very well and he made suggestions that were suitable in our case. The work itself went event better than I expected and George, the plumber who carried out the installation, was not only knowledgeable and professional but also a very nice person indeed. He and his apprentice were very careful and courteous and made it a completely stress-free job.
George, N6, 02/12/2010
Telephone Girls very helpful
I was very happy with your service apart from the workman running very late. He was polite and helpful and advised me of future work that might need doing. I found your telephone operators particularly helpful and pleasant, especially Kat. She had a delightful telephone manner and was a real pleasure to deal with. The other telephone operators were also very competent and friendly. I would have no hesitation in recommending your company to anyone else and will certainly use you in the future.
Lisa, properties around North London, 29/11/2010
Very Good Service
Very good service in that my appointment was made quickly, the engineer turned up in the allotted slot. Your staff were friendly and polite on the phone. Cheers.
Tim, SE17, 25/11/2010
Many Thanks to MJC
Thank you for this opportunity. I was very pleased with the level of service I received from your company, especially as the problem was not very straight forward and I was not available at the property, the whole thing went very smoothly. I was able to talk nicely to your engineer and although I never fully understood what needed to be done he gave me the confidence to go ahead, and it all seems to work now in time for the snow!! It was convenient to get the Gas Safety certificate done at the same time. Many thanks again.
Alistair, E3, 24/11/2010
Would recommend MJC in a heartbeat
I can honestly say in the months of dealing with several contractors on our house renovation - one visit from Danny yesterday surpassed every other experience. Hugely reassuring. Really happy. Would recommend MJC in a heartbeat.
Thanks so much.
Stefan, E1, 16/11/2010
I will continue to use MJC
I am very pleased with the service provided by MJC for the last couple of years. I will continue to use you as all your staff are friendly and I also like the fact that you sent me a reminder for my gas safety check!
The check last week was very quick but I guess it must have been the minimum standard. The engineers that were sent to me last year and the year before spent more time in the flat and were a bit more thorough.
I am very pleased.
Elise, SE13, 15/11/2010
My feedback is positive
My feedback is positive and I'd like to point out that your technician was effective and cooperative. Thanks
Omer, SE23, 11/11/2010
I'd recommend you guys
I found the engineer who came out to be very friendly, pleasant and professional. I would recommend you guys in the future
Andrew, SE1, 05/11/2010
Boiler service- I have used MJC to service my boiler ever since they first installed it. They always do an excellent job and the customer service is outstanding. MJC invest in excellent office staff and it shows. They send reminders ahead of the appointment and ring when they are 30 minutes away. First class service.
Laurie, SE13, 19/10/2010
Reliable, professional & good value
Reliable, professional and good value.
I am a landlord and needed an annual gas check of appliances. Called MJC as they are close by, and was impressed by their efficiency and communications. Job done quickly and the price, whilst not the cheapest, was exactly what was quoted. I will continue to use them in future and recommend them.
Graham, SE1, 12/10/2010
Highly Recommended!! I have used MJC Plumbing a few times now and every time I've found them to be extremely professional, helpful, honest and trustworthy. The price has always been reasonable and more importantly there were no surprises in the final costs. I am always kept well informed throughout the process from the time of my initial call to quotation, delivery and after care (excellent warranties provided). I would highly recommend MJC to anyone without reservation!
Stacy, NW3, 11/10/2010
Level of Service was excellent
The level of service received was excellent, as is always the case with MJC. Have used the company for 2 new boiler installations and several boiler services in the last few years and have always been very pleased with the results. Recommended.
Mikael, SE7, 07/10/2010
Friendly & Helpful Service
I found your service friendly and helpful from the moment I telephoned to the actual visit by the gas man, Danny. You followed up our conversations with confirmation emails and more importantly, you did what you said you would do. The visit itself was professional, friendly and helpful. Not at all patronizing and Danny arrived at around 2pm, which considering the time slot was 2 to 5, I was delighted by. It is unusual these days for anyone to arrive at the top end of the allocated time slot - whoever they are!
All in all, I'm very pleased with the service I've received and will use MJC Plumbing again and will recommend you to my friends. Thank you again.
Julie, SE8, 06/10/2010
I'm very happy with the work carried out
I am very happy with the work carried out.
Danny was likeable and very professional; he assessed and completed the work more than competently.
He was reassuring that it was not a major problem and could be fixed easily. He also left the plumbing safe and not leaking after the first visit. (Really important). It was also a relief that he was not bothered about the awkward parking here. I have had people do nothing but moan at me about it!!
I did like the fact that the same person assessed and did the work.
I also really appreciated the reasonable time slots that you offer.
The only negative thing was waiting a while before the job could be completed.
However, I do understand that you have to wait for parts etc and that this is somewhat out of your control.
And you did call me back when you could bring the date forward and I really appreciate that.
I would definitely use you guys again and would not hesitate to recommend your company.
Also, you may wish to know that I got your details from the Worcester boiler website. I trust them and so chose your company from the list offered.
I chose your company because you are quite local to me but also because your website was easy to use, seemed to reflect a friendly and professional company, and answered my initial enquiries.
Bridget, E2, 30/09/2010
I would recommend MJC
I’m satisfied about the work I had carried out. I would recommend MJC (and actually already done) to my colleagues and friends.
Maurizio, E1W, 29/09/2010
Boiler Service- I first used MJC to install a brand new central heating system and have continued to use them for the yearly boiler services. My emails and calls to the office have always been dealt with promptly from the friendly and helpful office team. The engineers have always arrived on time, and provided a good service.
Karen, SE1, 13/09/2010
Both jobs completed to my satisfaction and in good time.
Person allocated to the job arrived very promptly - first thing in the morning which was important for me given I had to stay off work to cover this. Individual seemed knowledgeable and professional.
All in all a good experience.
Simon, SE1, 16/09/2010
Do you know a good Plumber?
Fixing overflow from feeder tank- I chose MJC Plumbing because of these reviews. The initial call was dealt with efficiently and details given re prices and timing. Danny arrived in the morning instead of the afternoon, having phoned to say he was available if convenient. He looked at the problem, told us why it had happened, fixed it and left. I will have no hesitation in recommending MJC when anyone asks "Do you know of a good plumber?"
Sheila, SE1, 09/09/2010
Reliable & Efficient
Reliable and Efficient- I have used MJC Plumbing a few times now and every time I've found them to be helpful, reliable and efficient. I would definitely use their services in the future.
Paul, SE1, 11/08/2010
Constantly strive to improve
I wanted a new combi-boiler fitted and did some research to find the best model for my type of setup. I asked a number of local plumbers to quote and most wanted to sell me their own type of boiler and weren't interested in what I actually wanted and tried to fob me off with the usual excuses. They also quoted huge amounts for what was just a boiler fitting and commissioning.
By luck I found the address for MJC Plumbing in Tower Bridge and called them. A young lady called Fay arranged for Danny the manager to come and see me and he listened to my ideas and then agreed that it was an excellent choice (what a nice change that was!). He gave me the lowest quote and the job was completed very quickly and extremely professionally about 3 weeks later.
The boiler has now been in for 2 years and has reduced my gas bills by 70%. MJC Plumbing come and service it every year and do a general health check on the system.
MJC are very different to most other Plumbing and heating companies in that they constantly strive to improve the services they provide and understand that a happy customer is the most important part of the equation.
What this whole episode taught me is that not all Pluming and Heating companies are the same. You make your choice and you pay your money and then you hope that everything will end up OK. With MJC the hope bit is somewhat redundant I am pleased to say.
You are probably all thinking that I work for them after this enthusiastic little piece, but the truth is that if I tell you about how good they are and you use them then they will undoubtedly be around for many years to come, which suits me!
Mike, SE1, 16/08/2010
Fantastic service, knowledgeable & honest
Fantastic service, knowledgeable and honest. The pre-service check was quick and efficient, the work they recommended was exactly what was required, no hard sell for extra 'options'. Danny went out of his way to ensure the boiler discount paperwork got done and the work itself was all done in one very long day, with good attention to detail and tidiness. Follow-up support with a couple of teething issues was also spot on. Recommended without reservation.
Paul, SE5, 18/07/2010
For the 3rd year running I've used MJC Plumbing. Fantastic company. The annual email gas certificate reminder is a god-send especially for landlords. Prices are competitive. They respond to emails very promptly, happy to do invoicing and payments electronically. Will talk directly to tenants. All round a handy, professional team.
Thanks for all your help. Very much appreciated.
Rachel, SW9, 24/06/2010
Highly recommend you
Thank you for sending James to service our boiler. He is very professional, knowledgeable and efficient. I can highly recommend the service given by MJC to anybody.
Stuart, SE14, 23/06/2010
MJC exceeded our expectations
Being a Landlord and having Property in a listed building on Borough High St, finding qualified professional engineers prepared to carry out work on a Boiler installation on the 4th Floor has been an on-going problem for us. MJC exceeded our expectations on Professionalism and Service. We received a clear and concise quotation, a price that was extremely competitive and were kept constantly informed all the way through the process. The work was carried out on time and within budget, there were no surprises or additional costs. Having used various so-called professional tradespeople over the years we found MJC head and shoulders over the competition. I cannot recommend them highly enough. Outstanding Service
Gerrard, SE1, 21/06/2010
Happy to recommend
I’d be happy to recommend your company – I have been very impressed by your level of communication, both via email and telephone. Your good service should be acknowledged!
Darlene, SW8, 15/06/2010
Friendly & Efficient Service
MJC provided a friendly and efficient service. The job was completed quickly and the plumber also gave very useful advice about carbon monoxide detection.
Amanda, SE10, 03/06/2010
Great Value for Money
We contacted MJC and 5 plumbers and they were far and above the most proactive, responsive and best value for money in terms of understanding our requirements and coming up with innovative ideas. The work was carried out efficiently but the big difference was how they handled the inevitable snags which ALWAYS occur on jobs like this - no stress! In a sea of unreliable, ineffective and expensive trades people MJC stand head and shoulders above the rest. Highly recommended.
Justin, E1, 05/05/2010
MJC did a great job advising on the right boiler for us, and its installation.
Installation was on time, efficient and the Engineer was friendly.
Duncan, SE22, 06/05/2010
Turned up on time
The plumber turned up on time and carried out the work in a professional manner. He put down sheets to protect my floors and explained what he was doing. He was polite and went about his work with the minimum of fuss.
Michael, SE1, 05/05/2010
Great Experience with MJC
Everyone we dealt with and met at MJC were very professional and polite.
We were fully kept in 'the loop' regarding the process.
We were slightly disappointed that the boiler took so long to install but recognise that the major air lock we had took a long time to resolve. Due to the delay in installing the boiler we had to change our travel arrangements (we went away for a long weekend the day after installation), as we had to find alternative arrangements for our dog sitter!
Overall we are pleased with our experience with MJC and will not hesitate to recommend and/ or use you in the future.
Simon, WC2, 19/04/2010
Another year of exemplary service from you all, thank you.
Charles, SE16, 30/03/2010
Competent & Polite
I have been using MJC for over two years now, and I have always found that your plumbers and engineers are competent, polite and generally doing a great job.
Alexander, SE1, 30/03/2010
Been using MJC for years
I am very happy to supply a testimonial for MJC - as a landlord, I have been using this excellent company for many years now for annual Corgi checks and other repairs and replacements, and have always found them to be friendly, reliable and extremely trustworthy - highly recommended!
All very best wishes to you.
Race, SE17, 30/03/2010
Efficient & Speedy Service
I would say the following about MJC:
1- always efficient and speedy service
2- a great rate
3- a number of happy customers who recommended you
4- as a woman sorting DIY I am hugely impressed that no one patronised or bullied me - you'd be amazed how often that still happens!
You seem to be honest and up front in setting out options and I've already recommended you to others!
Jacqueline, SE1, 13/01/2010
Simon, the engineer that came was very helpful. He seemed to know what he was talking about and when I asked him for any explanation he gave it. He was efficient and did not waste time which is important to me when you are paying by the hour. I have recommended MJC to anyone that has asked and would use again for any emergency repairs, particularly Simon, as long as they stay reasonably priced.
Customer service from the telephone staff I dealt with was also very good. Although I spoke to a couple of different people I always felt that they had the relevant information about my job and made sure that I was contacted if necessary and not forgotten. It's important not to be treated as just another invoice and are seen as a customer.
Daryl, SE11, 07/01/2010
Our recent experience of MJC was again very positive. Simon the engineer came in on his first visit, and whilst he couldn't fix the problem there and then (which I didn't think he'd be able to do anyway due to the nature of the fault) he did do a 'work-around' which enabled us to have heating on when we needed it, which is very important for us as we have a one year old baby. On a second visit he subsequently fitted the new controller (very quickly) and we're very happy!
Ian, N5, 13/11/2009
Happy with work and service
The guys did the job on Friday and I am happy with the work and service that has been provided.
I have used MJC plumbing for a number of jobs and I am generally happy with the work. Danny has been very helpful and very service oriented, which is rare in this industry.
Roger, SE16, 28/10/2009
I would just like to say Simon was prompt arriving when he said he would, he was very helpful and efficient, thank you we will be using you again!
Denise, SE22, 28/10/2009
Courteous & Efficient
Both the installation and subsequent servicing of my boiler have been excellent. MJC gives a courteous and efficient service at a competitive price.
Gail, SW1V, 07/07/2009
Very Happy with the Service
I am very happy with the service you provided and will no doubt come back to you again in the future.
Frederique, SE1, 2009
Great company. Prices are very competitive and professional staff. MJC Plumbing have set themselves up with a great administration system and it's so refreshing to have tradesmen that are using modern technology. It makes being a landlord 400miles away from my property really handy. Everything can be organised over email and phone, and I even received an email reminder 1 week before my gas certificate was due to run out.
As far as I have experienced over the last 2 years I would highly recommend MJC Plumbing to anyone.
Rachel, SW8, 26/06/2009
Helpful & Professional
Thanks Fay, You have been very helpful and professional in arranging the gas inspection.
If I have any plumbing issue during the tenancy I will contact you asap.
Louise, SW11 and SW16, 23/06/2009
Thank you so much once again for all your help on our job this morning.
I really was very impressed with MJC and will not hesitate to use you again or recommend you to our friends who need a good plumber who's value for money.
It is always very hard to know who to trust when you search yellow pages for a good plumber, but I have nothing but praise for MJC and the manner in which I was dealt with on the telephone and by my plumber.
The response to my initial query was quick and efficient, as well as friendly. I really appreciated being called in the morning too by the plumber, Matt, to be given a more accurate arrival time; the house in which the work was being carried out is little more than a shell with not even anywhere to sit (and no working loo!), so hanging around there is not very pleasant! I travelled there from home so being able to time my arrival for more or less the same time as the plumber really made a big difference and was one of the things that impressed me most - I have had experience of several companies who say they will call and then don't so you're left waiting about for ages.
Matt the plumber was brilliant. Very quick, friendly and efficient and left the place tidy. He explained exactly what he was doing and was honest about how long the job would take and kept to his word of two hours. He also left me clear instructions about how to deal with the capped pipes that were left and which were hot/cold feeds etc. making it as easy as it can be for when we come to reconnect the utilities. I also appreciated him not adding extra work to the job for the sake of it, which some plumbers often do to bump up their labour costs.
Louise, SE11, 12/06/2009
Choosing the right team to carry out work that impacts on a home owners quality of life and pocket is always tricky, and like anyone else I've had good and not so good experiences. I was genuinely impressed by the professionalism and efficiency and thoughtfulness of Matt and his team on the day of the installation. I was also impressed by Matt's ability to carry out most of the work, project manage the operation and co-ordinate his team, so that no time was wasted. All in all it was a slick and highly skilled operation. Matt kept me informed throughout the day. Nothing was done without my being asked first (eg switching of water or electricity or parking immediately in front of the property etc). He and the other guys were polite and friendly. I could ask questions without being made to feel a nuisence or silly. The work was carried out quickly and cleanly (which considering this included draining a heating system, drilling into brick work, a bit of soldering and a bit of concreting) was a relief and there was little evidence of the day's activities by the time Matt left. I must admit I was not looking forward to having the work being done, but my anxieties were completely unfounded. So, I'd like to say a BIG thank you to Matt for making a potentially unpleasant day completely pain free, and also thank you to Fay and the other support staff who efficiently support both the customers and the team and ensure that everything is beautifully coordinated.
Suffice to say, I have no hesitation in recommending MJC Plumbing to other people and I feel confident that should I need to ask advice on anything that I can ring up and ask.
Alison, SE6, 05/06/2009
Eco Friendly Service
I chose MJC as I was struggling to find plumbers who serviced Ferroli boilers - in fact some laughed at me when I asked. Your company was professional and helpful. I was even more impressed when the person turned up on time and was on a motorbike. I thought that was an excellent idea for small jobs around London. The engineer was also very polite and neat and tidy. All round good show.
Andrew, N1, 02/06/2009
I would like to say that the service provided by MJC Plumbing has been excellent. My initial enquiry was dealt with quickly and efficiently. All members of staff have been very helpful and I would not hesitate to recommend you.
Karen, SE1, 15/05/2009
I reason why I choose MJC Plumbing was because I was experiencing a burst pipe in the kitchen so by choice you were one of two plumbers I rang for location. You were on site within 10 mins and managed to stop the water coming in.
My partner then managed to repair the burst pipe. I found your plumber to be very pleasant and competent.
Penny, SE8, 10/05/2009
I am always very pleased with MJC hence they are the first call I make whenever anything plumbing wise goes wrong on any of my rental flats. Danny has been very good and I hope to have a few nice boiler replacement jobs for you this year. At the moment like all times are hard and I am trying to stagger works that need to be done but rest assured
MJC will be the first I call.
Paul, SE4, 08/05/2009
Just a quick note to say what a great service I received having my new gas hob fitted. From the initial phone booking, to the installation and final invoicing was a 1st class experience. Well done MJC PLUMBING. Many thanks again.
Stephen, SE1, 11/05/2009
Thank you MJC
Thank you very much for all your hard work in fitting our new hot water system and bathroom. Thank you for fitting the limescale inhibitor system on Thursday. Please pass on our thanks to everyone involved, we are extremely pleased with the work. Thank you for recommending John to us the tiling is now complete and looks fantastic.
I look forward to using you in the near future.
Ruth, SE16, 10/05/2009
MJC Plumbing were really good
I used MJC plumbing and they were really good. They installed a boiler and changed a few radiators.
I was very pleased with their service and products.
Daniel, SE1, 11/01/2009